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Just
From Birmingham
is a trading name of Midlands Co-operative Society Ltd who is a
member of the Association of British Travel Agents (ABTA) under
ABTA No. D9779 registered at Central House, Hermes Road, Lichfield,
Staffordshire WS13 6RH.
Pricing
and Costings
All prices
given, either by one of our travel consultants or advertised on this
website, are all subject to confirmation by the Tour Operator in question
by invoice after a booking has been made. Up until this time, all
prices are subject to availability and can increase or decrease from
those advertised until a firm booking has been made. Midlands Co-op
Travel cannot be held responsible for any incorrect information featured,
however, we take every possible measure to ensure that all the details
are correct at the time of entry. Child discounts may apply and are
based upon the child being of the required age on the return date
of travel. The prices shown will be based on certain occupancy levels
for the accommodation so in some cases supplements may apply. In many
cases, certain tour operators will add additional supplements at the
time of booking, e.g. Transfer fees in resort. These will be added
to the total cost of your holiday and will be advised to you before
the booking is made.
Booking
Conditions
Bookings
will only be accepted from individuals 18 years old or over. We will
confirm your booking with you over the telephone on the understanding
that you sign and return a completed booking form. This booking form
is the legal contract between you and the tour operator and binds
you, the customer, to the Terms and Conditions outlined by the operator
in their brochure. Confirmation of these conditions will be sent out
to you with your booking form after booking. Any cancellations or
amendments to the booking once the holiday has been confirmed will
be charged as per the tour operators booking conditions. Any amendments
to your holiday made by the operator will be advised to you at the
earliest opportunity and will be outlined subject to the operator's
conditions of booking. Tour operators booking conditions apply to
all holidays, however these conditions may be different based on tour
operator and type of holiday.
Brochured
Holidays
When booking
a holiday from a tour operator's brochure, you will receive the service(s)
outlined for that property as specified in the operator's brochure.
Special requests are at the discretion of the Tour operator and are
not guaranteed. All accommodation ratings shown are the tour operators
own, and may not be the official rating.
Late
Deals/Allocated on Arrival
When
booking a holiday where accommodation will be allocated on arrival,
the tour operator will advise you of this upon arrival at your destination.
It may be accommodation that has not been previously used by the
operator or is additional to their contracted properties. Special
requests, if available, are at the discretion of the Tour operator
and are not guaranteed. All accommodation ratings shown are the
tour operators own, and may not be the official rating.
Names
and Titles In
all cases with no exception, the names given to us at the time of
booking must be correct in that the title, initial and surname should
be the same as appears on each passengers passport. If any errors
should occur, the tour operator to correct the mistake usually levies
a charge. In the same way, if a name needs to be changed after booking
is made, and providing there is enough time before departure, a
charge will be made. Tour operators reserve the right to refuse
changes as per booking conditions.
Tickets
Once your
holiday is booked and paid for, tickets will be dispatched by post,
normally within 7- 10 days of departure. All timings shown are based
on the 24-clock system and all times are local based on time differences
from GMT. It is your own responsibility to ensure that you reach your
airport of departure and check in with plenty of time for your flight
as stated on your tickets. Tickets will be sent to the address advised
to us at the time of booking. We cannot be held responsible for delay
or non-delivery of tickets due to postal problems, but will endeavour
to do all we can to assist in this case.
Ticket
on Departure
If you
have booked you holiday close to departure, usually within 14 days,
it is likely you will have to collect your tickets at the tour operator's
ticket desk at your departure airport. Most tour operators will make
a charge for this service, and this will be advised to you at the
time of booking.
Passports
British
Citizens require a full ten-year British passport with at least 6
months validity remaining from the date of return for travel outside
of the British Isles. Children not already on their parent's valid
passport will require their own and these can be obtained in the normal
way from your passport office. Non British Citizens will need to contact
their embassy or consulate for up to date advice on passport requirements.
It is your own responsibility to ensure that all members of your party
are in possession of a valid passport.
Visas
For entry
to certain countries, British Citizens and non - British Citizens
may require a visa. They may also be required for long stays in a
country or if you intend to work during your stay. You should contact
the embassy or consulate of your destination country to obtain up
to date information on visa requirements. It is your own responsibility
to ensure that you and the members of your party have the correct
visas for entry/departure to your destination.
Health
For up
to date medical advice you should contact your local GP or health
centre. For certain countries vaccinations are recommended and for
some they are compulsory. Please check for further details.
Insurance
It is
the policy of Midlands Co-op Travel, trading as Just From Birmingham
only to provide travel arrangements if: All of the party is covered
by an insurance policy sold through ourselves Or The lead passenger
provides proof of alternative comparable insurance cover and signs
an indemnity form stating that they will make their own insurance
arrangements. Please note that with some airlines and tour operators,
carriage may be refused if an adequate travel insurance policy cannot
be produced on request. Cover by some credit cards does not fully
cover you in the event of an accident or certain other liabilities
in resort and does not constitute an adequate travel insurance policy.
When taking out our travel insurance policy, it is vital that you
make us aware of any medical conditions that you, and any member of
the insured party or immediate family, is suffering or has suffered
from in the last 12 months, as failure to do so may invalidate your
policy.
Discounts
and Free Insurance
On selected
brochured holidays discounts and/or free insurance offers are available.
In all cases these are subject to minimum spend levels and must comply
with the conditions of the individual promotion.
Debit
and Credit card payments
When we
confirm your holiday we will require either deposit (if booked outside
of 10 weeks prior to departure) or full payment (if booked within
10 weeks of departure). You can make payment either by debit card
(Switch, Delta - No charge made), credit card (Visa, MasterCard and
American Express - £7 per person booking fee applies). Balance
payments can also be made by cheque - please make cheques payable
to Co-op Holidays Direct Ltd.
Cancellation
Cancellation
must be made to us in writing giving as much notice before departure
as possible and must be signed by the lead passenger on the booking.
Cancellation will be subject to the tour operators booking conditions
and charges usually vary from deposit only to 100% of the holiday
cost, depending how far in advance of departure the cancellation is
made. No action may be taken by ourselves to cancel a holiday until
notice in writing has been received. Any discounts offered at the
time of booking will be reversed in the event of cancellation. Free
or discounted insurance will be charged for on bookings cancelled
before departure.
Amendments
Any amendments
to your existing booking, such as departure dates or changes of accommodation
will be charged as per the tour operators booking conditions.
Protection
of Personal Data
We retain
on our files all data regarding your holiday, payment details and
personal information. All information is for our purposes only, and
will not be disclosed to any third parties unless in an anonymous
or aggregated basis. In order to book your travel arrangements, certain
information will be disclosed to the tour operator for the purposes
of confirming your booking. By entering into a contract with us, you
agree to allow us to handle your personal data. We may disclose this
data if we are compelled to do so by law, or in response to a legal
complaint request from a law enforcement or government agency. Please
note we may use cookies to personalize your experience of our services,
including saving a password.
Liability
Midlands
Co-op Travel uses all possible resources to ensure that the information
provided on our websites is as accurate as possible. However, because
of reliance on certain third party systems and information, we cannot
guarantee the accuracy of the information provided. Using the website
means that you accept that Midlands Co-op Travel will NOT be liable
for any reasonable losses arising from the use of information from
the website, including any loss of profits or anticipated savings.
Use of this website, and of the information contained within it, is
done so on the understanding and acceptance of these conditions. Please
note we can accept no responsibility for the contents of any other
website to which we have links. The inclusion of hyperlinks does not
mean that we endorse any material contained within such sites. |
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